Table 2 Attributes of innovations

Process

Roles

1. CFRs attending accident cases

2. CFRs attending falls patients (using riser)

3. CFRs’ social care and public welfare role

4. Retain the CFR role as it is now (no change)

5. Opportunities for different levels of contribution of CFRs

6. Differentiation and specialisation of CFR roles

7. Peer support/hot debrief

8. Counselling and support for CFRs

9. Distinction between types of CFRs (lay, fire etc.)

Governance

10. National minimum standard (for governance etc.)

11. Reward and recognition

12. Clearer job description

13. Decentralisation in developing CFR policies

14. Insurance for the CFRs (older ages)

15. Better documentation and data for quality assessment

16. More funding support from ambulance service

17. Better communication from/with control room

Training

18. Education of the community members by CFRs e.g. CPR

19. Ongoing training and mentorship

20. National volunteer certificate training

21. Standardised training

22. Portability of training

23. Specific mandatory and relevant training for CFRs

Policies and protocols

24. Standard call sets

25. Support to leave at home

26. Dual CFR crew

27. Increase equality, diversity and inclusion in CFR schemes

28. Termination of resuscitation guidelines

Recruitment

29. Increased number of volunteers

Raising awareness

30. Creating awareness of CFRs through NHS

31. Creating awareness and promoting CFRs in the community

Technology

ICT

32. Navigation and communication gadget with live tracking

33. Radio with panic button

34. Handover e-form

Transport

35. Dedicated car for CFRs

36. CFRs' access to blue light

37. Providing help with hospital transport

Health technology

38. Entonox use

39. Blood glucose meter

40. Glucogel use